Product Manager

The Mission

As Product Manager for the US Market at ThreatMark, your mission is to make our fraud prevention platform the obvious choice for Tier 2 and Tier 3 banks and credit unions across the United States.

You will own product-market fit in the US: understanding how online banking fraud actually plays out against American financial institutions, learning what regional banks and credit unions need from a fraud platform, and shaping our product so it fits their reality – their digital banking stack, their regulatory obligations, their fraud losses, and their buying process.

A large part of this role is partnership-facing. Most US community banks and credit unions do not build their own digital banking channel; they buy it. You will lead our relationships with digital banking providers and platforms, shape how we integrate with them, and turn those integrations into a repeatable path to market.

You are the link between our technology-driven product team and the day-to-day needs of US financial institutions.

General

• Seniority: 5+ years in product management, fraud prevention, or a bank/credit union anti-fraud function; alternatively, experience from a US digital banking or fraud technology vendor.

• Location: United States. Remote, with willingness to travel for customer visits, partner meetings, and industry events.

• Employment Type: Employee or Contractor.

• Schedule: Full-time.

• Work Arrangement: Full remote, with overlap into European hours for collaboration with our product and engineering teams, plus periodic in-person sessions.

Responsibilities

US Market Fit & Strategy

• Building a deep, first-hand understanding of Tier 2 and Tier 3 banks and credit unions: how they are organized, how fraud teams operate, who makes buying decisions, and what they can realistically deploy.

• Running structured discovery with US prospects, customers, analysts, and partners to identify gaps between our current product and what the US market expects.

• Translating those findings into a prioritized roadmap for US market fit – and defending those priorities inside a global product organization.

• Mapping the competitive landscape in the US and positioning our capabilities against incumbent fraud and authentication vendors already embedded in this segment.

US Fraud Domain Ownership

• Being our internal authority on how online banking fraud plays out against US institutions – which attack patterns drive real losses in this segment, and where that differs from other markets.

• Understanding fraud across US payment rails, and how controls and liability differ across each.

• Tracking the US regulatory and supervisory environment as it applies to fraud, and understanding how it shapes what institutions are obliged to do about losses and scams.

• Designing detection and prevention capabilities that reflect how US fraud actually happens, not how it happens elsewhere.

• Feeding real US fraud cases and customer losses back into detection logic, risk models, and analyst workflows.

Digital Banking Partnerships & Integrations

• Leading cooperation with US digital banking providers and platforms – the vendors that supply online and mobile banking to community banks and credit unions.

• Owning the integration strategy: what a supported integration looks like, what it must deliver technically and commercially, and how quickly a mutual customer can go live.

• Working with partner product and engineering teams to get us into their SDKs, APIs, app marketplaces, and certification programs.

Cross-Functional Leadership & Stakeholders

• Collaborating with engineering, marketing, sales, and customer success to carry US requirements from discovery through launch and adoption.

• Acting as the voice of the US market inside product planning, and the voice of the product in front of US customers and partners.

• Leading release planning for US-specific functionality and setting clear delivery expectations.

• Supporting sales with domain credibility in prospect conversations, RFPs, and vendor due diligence reviews.

• Communicating clearly with stakeholders at all levels, keeping progress, milestones, and trade-offs transparent.

• Building durable relationships with fraud leaders at US institutions and with product leaders at partner platforms.

Qualifications

Must Have

• Experience with fraud management in the US banking context – inside a bank or credit union, or at a vendor serving them.

• Working knowledge of the US digital banking landscape and the platform vendors that serve community banks and credit unions.

• Strong understanding of fraud schemes and the US regulatory requirements that shape how institutions respond to them.

• Ability to translate complex technical concepts into clear, user-focused solutions.

• Exceptional problem-solving skills and attention to detail.

• Strong leadership skills, with the ability to drive alignment across teams you do not manage.

• Excellent communication and presentation skills.

• A technical background and solid understanding of software development processes and principles.

• Based in the United States.

Nice to Have

• Direct experience with a digital banking platform, core provider, or their partner ecosystem.

• Experience selling into or building for Tier 2 and Tier 3 institutions, including familiarity with their procurement and vendor risk processes.

• Familiarity with modern technology stacks and the realities of a startup environment.

• Knowledge of the product lifecycle.

What We Value

• Extreme Ownership: Taking initiative, driving results, and passionately owning project outcomes.

• Deep Understanding: Preferring to understand topics and systems deeply and from first principles, over opinions, guesses, and the superficial.

• Integrity: Consistently adhering to strong moral and ethical principles; acting with honesty, accountability, and transparency.

• Collaboration: Building positive, efficient relationships and communicating precisely.

• Innovation and Adaptability: Continuously seeking improvement, being open to new ideas, and making data-driven decisions.